# Redact sensitive information before sending it to AI

Velonos is a desktop app for macOS & Windows that replaces personal data and confidential details in your prompts and documents with placeholders, then restores them in the AI's response. All happens locally on the device.

## From your prompt to your reply

- **Your prompt** (On your device): Sensitive information is identified and kept locally.
- **What the AI sees** (At the AI provider): The provider receives only placeholders.
- **Your reply** (Back on your device): Original details are restored.

### How Velonos masks sensitive information in 5 steps

1. **Work as usual** Write a prompt, paste a text, or attach a document, as you would today.
2. **Sensitive information is identified locally** Before anything is sent, Velonos detects names, addresses, organisations and financial details and replaces them with placeholders. This happens on your device.
3. **The provider receives only placeholders** The AI provider receives the substance of the request, but nothing that identifies the people or organisations involved.
4. **The response uses the same placeholders** Placeholders are applied consistently, so the model can reason about the content coherently. The quality of the answer is preserved.
5. **Original details are restored** The original information is reinserted on your device. You receive a complete answer. The provider never saw the underlying details.

## A privacy layer for AI that runs on your device

Velonos uses its own AI model, developed and trained by Software Mansion.

### Original details come back in the answer

Placeholders stay consistent throughout a conversation, so the model can follow the context, and Velonos puts the original details back into the response on your device.

### Your team keeps its AI tools

It works with ChatGPT, Claude, Gemini and many other AI tools, and everyone keeps working in the same apps as before.

### Detection runs on your device

Many AI privacy tools route prompts through their own servers. Velonos runs its detection model locally, fully offline, so your data goes only to the AI provider you choose, already masked.

### It protects what matters most

It masks prompts, images, PDFs, Word and PowerPoint files, and scans before sending.

## Pricing

Choose the subscription plan tailored to your needs

### Individual

Privacy for your everyday AI work.

Your desktop app includes:

- App for macOS and Windows
- Your data never leaves your computer
- Redact prompts, supported PDFs and scans
- Word, PowerPoint and images supported too
- Restore details in supported AI replies
- Personal rules and custom terms
- App updates

### Team

Manage AI use across your team.

Everything in Individual, plus:

- Admin panel with admin and member roles
- Invite members; assign and reassign seats
- Shared redaction policies and custom terms
- Token-usage estimates by member and AI service
- Exportable usage reports

### Enterprise

Fit Velonos to your organisation.

Everything in Team, with a tailored scope:

- Custom cloud or on-premises deployment
- Detection-model fine-tuning
- SSO and automated provisioning
- Audit exports and security integrations
- Custom integrations and deployment support
- Dedicated onboarding and agreed support SLAs

AI subscriptions and API usage are billed separately.

## Frequently Asked Questions

### Is it safe to use ChatGPT, Claude or Gemini with client data?

It's far safer when the AI receives placeholders instead of your clients' details. Velonos replaces names, account numbers and other identifying information on your computer before the request is sent. Law firms, accounting firms and other teams can then use AI with confidential documents without revealing who they concern.

### What is AI data loss prevention (DLP)?

AI data loss prevention (DLP) is a set of safeguards that keeps sensitive company and client data out of AI tools like ChatGPT, Claude or Gemini. Velonos handles it on each employee's computer: it finds personal and confidential details in prompts and files and replaces them with placeholders before the request is sent, so your team can keep using AI every day.

### What leaves my computer, and what stays on it?

Your AI provider receives your prompts and files, with placeholders in place of the detected data. Detection runs on your computer, and that's also where the original data and the activity log stay.

### Can Velonos miss sensitive details?

Yes, occasionally. Like any detection model, Velonos can miss a detail or replace something that didn't need replacing, and scans or unusual formatting can affect results. Use the test preview to check what will be replaced, add your own terms and exceptions, and review important documents before sending them.

### What can be customized with Enterprise?

With Enterprise, Software Mansion fine-tunes the detection model on sample documents from your organization, so it better recognizes the terms and data that matter to you, and helps you deploy Velonos across your team.

### We already have ChatGPT Enterprise or a zero-retention plan. Why do we need this?

Those plans govern what the provider does with your data, but the provider still receives it. Velonos makes sure identifying details never leave the office.

### What about files I attach?

Velonos sends redacted copies of PDFs, scans, Word and PowerPoint files, and images. If a file can't be processed safely, it's blocked rather than sent as it is.

### Which languages does Velonos support?

Velonos currently supports Polish and English. We're actively working on adding more languages.

### Does Software Mansion collect any usage data?

No, not by default. For Team licenses, we can set up usage statistics at your request, such as the number of tokens used per seat, and display them in your admin panel.

### Which standards does Velonos meet?

Velonos is developed by Software Mansion, which is certified under ISO/IEC 27001, the international standard for information security management. It's also built to help your organisation meet its own data-protection obligations, especially under GDPR.

### What operating systems are supported?

Velonos works on computers with macOS and Windows operating systems.

## Contact sales

Tell us about your team and how you work with AI. We will get back to you shortly.
